Returns & Exchanges

At A Friend Indeed Australia, we want you to love your fashion finds, which is why we offer a flexible 30-day return policy for all unworn items in their original condition. Whether you need a different size or a complete change of heart, our team is here to ensure your shopping experience remains seamless.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack your garments in their original packaging, ensuring all tags are attached and the items are free from marks or wear.

• 3.
  Ship to A Friend Indeed

  Affix the provided shipping label to your package and drop it off at any Australia Post location or designated courier point.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or store credit within 5-7 business days.